Effective as of: October, 2024
Your privacy is very important to us. This notice explains how we handle your information online and the choices you have regarding its collection and use.
This Privacy Policy covers the information collected by O TECHNOLOGY S.R.L., doing business as O`Technology (referred to as "O`Technology," "we," "us," or "our") when you use our website and the services, features, and information we provide on our site (collectively referred to as the "O`Technology").
If you do not agree with how we use your personal data as described in this policy, please do not use the O`Technology Services.
Applicability of this Privacy Policy
Please note that this Privacy Policy does not cover all the information O'Technology may handle. This Privacy Policy is also part of, and governed by, our Terms of Use.
Any capitalized terms in this Privacy Policy that are not defined here will have the meanings given to them in our Terms of Use.
We are dedicated to being transparent with our customers while protecting your data privacy
What information do we collect?
To use certain features of the O'Technology Service, you must create an account. When you set up your account, you will need to provide us with information, including both personally identifiable information and non-personally identifiable information. Additionally, if you contact us via email with questions or comments, we may collect your personally identifiable information from those communications.
Depending on how you use the O'Technology Service, we collect two types of information:
- Personally identifiable information
- Non-personally identifiable information
Personally identifiable information
Personally identifiable information is any information that can be used to identify or contact you. Examples include, but are not limited to, your name, company name, job title, address, email address, telephone number, and billing information.
Non-personally identifiable information
Non-personally identifiable information is information that cannot be used to identify or contact you on its own. This may include, but is not limited to demographic details (such as age, profession, industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data related to your use of the O'Technology Service.
Some non-personally identifiable information could be considered personally identifiable if combined with other identifiers (for example, if your zip code is combined with your street address). However, the same pieces of information can be considered non-personally identifiable when used alone or only with other non-personally identifiable information (for example, your account preferences).
Why do we need your personal data?
We collect and process your personal data in compliance with applicable data protection and privacy laws.
We need to collect and process certain personal data to provide you with access to O'Technology. When you registered with us, you were asked to check a box indicating your agreement to provide this data in order to access our services. This consent gives us the legal basis to process your data under applicable law.
You have the right to withdraw your consent at any time.
Information we collect automatically when you use the services
We collect information about you when you use our Services, such as browsing our websites and taking certain actions within the Services. This includes:
- Your use of the services: We track information about your interactions with our Services. This includes the features you use, the tasks, projects, teams, and links you click on, the type and size of attachments you upload, frequently used search terms, and how you interact with others. We also gather information about the teams and people you work with and how you collaborate with them.
- Device and connection information: We collect information about the devices you use to access our Services, including your connection type and settings. This information may include your operating system, browser type, IP address, URLs of referring and exit pages, device identifiers, and crash data. We use your IP address and/or country preference to estimate your location and enhance your experience with our Services. The amount of information collected depends on your device type and settings.
- Cookies and other tracking technologies: O'Technology and our third-party partners, such as advertising and analytics partners, use cookies and other tracking technologies (like web beacons, device identifiers, and pixels) to provide functionality and recognize you across different Services and devices. For more information, please see our Cookies policy.
- Log files: We collect non-personally identifiable information through our internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data about your use of O'Technology. This information helps us analyze trends, administer the Services, monitor usage, and gather general demographic information. We may link this information to personally identifiable information to personalize your experience and evaluate the Services.
Information we receive from other sources
We receive information about you from other users of the Services, third-party services, and our business and channel partners.
- Other users of the services: Other users may provide information about you when they submit content through the Services. For example, someone might mention you in a chat, or a team member might upload content about you. We may also receive your email address from other users when you mention you as a contact person. Similarly, an administrator may provide your contact information if they designate you as another administrator for an Account.
- Other services you link to your account:
- Other partners: We may receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners. They may provide us with insights about your interests and engagement with our Services and online advertisements, especially if you’ve given them permission to share your information or if the information is publicly available online or through your device or browser data.
- Google APIs: O'Technology's use of information received from Google APIs will comply with Google's API Services User Data Policy, including the Limited Use Requirements.
Your Rights
Where and when is information collected?
Opt-out: You can contact us at any time to opt out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data, if applicable; (iv) any new processing of your personal data beyond the original purpose. Please note that opting out may affect your ability to use some features of the platform.
Access: You can access the data we hold about you at any time by contacting us directly.
Amend: If you find any inaccuracies in your personal data, you can contact us to update or correct it.
Move: Your data is not portable, meaning you can not transfer your data to other service providers as you wish.
Erase and forget: In certain situations, such as when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you have any questions about your personal data or our use of it, you can contact us at [email protected] or via mail or courier at LV-2110, Riga, Latvia, Ulbrokas street 23.
Where will data be transferred?
Your data, including personal data we collect from you, may be transferred to, stored at, and processed by us and other third parties outside your country of residence in the European Union. Please be aware that data protection and privacy regulations in these locations may vary compared to those in other parts of the world.
By using our platform, you consent to this transfer, storage, and processing of your data. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this policy
The only data we share with third parties is for analytics, error tracking, and marketing purposes.
How long will data be stored?
We will retain your personal data only as long as reasonably necessary for you to use the site and to provide you with the Services, unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
Do we collect information from children under 18 years of age?
We are committed to protecting the privacy of children. The O'Technology Service is not designed for or directed to children under the age of 18. We do not collect personally identifiable information from anyone we know is under the age of 18.
What do we do with the information we collect?
In general, we use the information collected to provide you with an excellent overall experience using the O'Technology Service. This helps us understand who uses our Service, improve internal operations, and contact you for customer service and billing purposes. We may also use your information to facilitate the delivery of our advertising in some cases.
We use your information to create an account, communicate with you, and keep you informed about news, updates, and new features. After you create an account, we send you a welcome email, and we may contact you when you sign up for a demo or newsletter. Whenever possible, we will provide you with the option to unsubscribe from any email we send you, except for email communications directly related to providing you with our services upon agreement.
Additionally, we may use the information gathered to perform statistical analyses of user behavior or to evaluate and improve the O'Technology Service. Some of this information may be linked to personally identifiable information for internal purposes or to enhance your experience with our Service.
When do we disclose information to third parties?
Except as set forth in this Privacy Policy or the Cookie Policy, or as specifically authorized by you, we will not disclose any information to third parties outside of O'Technology.
Laws and Legal Rights
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with applicable statutes, regulations, rules, or laws; respond to subpoenas, search warrants, court or regulatory orders, or other valid legal processes. We may also disclose personally identifiable information in special circumstances when we have reason to believe that such disclosure is necessary to identify, contact, or take legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and security of our users, the O'Technology Service, or the general public. We are subject to the investigatory and enforcement powers of the relevant authorities.
We may also be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Outside Contractors
We may employ independent contractors, vendors, and suppliers (collectively, "Outside Contractors") to provide specific services and products related to the O'Technology Service, such as hosting, credit card processing, fraud screening, and mailing list management. In the course of providing these products or services to us, these Outside Contractors may have access to information collected through the O'Technology Service, including your personally identifiable information.
We require that these contractors agree to (1) protect the privacy of your personally identifiable information in accordance with this Privacy Policy and (2) not use or disclose your personally identifiable information for any purpose other than providing us with the products or services for which we contracted or as required by law.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of O'Technology or any of its corporate affiliates, or that portion of O'Technology or any of its corporate affiliates to which the Service relates. This may also occur if we discontinue our business or file, or have filed against us, a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personally identifiable information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with O'Technology, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
Does this Privacy Policy apply when I link to other websites or services?
The O'Technology Service may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than those of O'Technology. We encourage you to read the privacy policies or statements of each website and service you visit. This Privacy Policy applies solely to information collected by us through the O'Technology Service.
Is the Information collected through the O'Technology service secure?
We take precautions to protect the security of your information. We implement physical, electronic, and managerial measures to help safeguard your data, prevent unauthorized access, and ensure your information is used correctly. However, no security system is completely foolproof, and risks can arise from intentional misconduct, mistakes, or failures to follow protocols.
What choices do I have regarding the collection, disclosure of personally identifiable information?
Except as otherwise described in this Privacy Policy or in the Data Protection Addendum, we will only use personally identifiable information for the purposes outlined above or as otherwise disclosed at the time we request such information from you. You must "opt in" and give us permission to use your personally identifiable information for any other purpose. You may also change your preferences and "opt out" of receiving certain marketing communications from us by clicking the unsubscribe link included at the bottom of all such communications or by contacting us via email. Please note that opting out of marketing communications does not affect the delivery of service-related communications necessary for your use of the O'Technology Service.
Can I update or correct my personally identifiable information?
The rights you have to request updates or corrections to the information we collect depend on your relationship with our company. As a customer, you have the right to request restrictions on certain uses and disclosures of your personally identifiable information, as follows:
Updates and Corrections: You can contact us to update or correct your personally identifiable information.
Preference Changes: You may change your preferences regarding communications and other information you receive from us.
Deletion Requests: You can request deletion of your personally identifiable information in our systems, including by deleting your team (subject to certain limitations described below).
These updates, corrections, changes, and deletions will not affect other information we maintain or any information shared with third parties in line with this Privacy Policy prior to your request.
For your security, we may take reasonable steps to verify your identity (e.g., by requesting a unique password) before granting profile access or making corrections. You are responsible for keeping your unique password and account information secure at all times.
Limitations
Please note that due to the need for system backups, we cannot remove every single record of information provided to us. Backup copies may be stored in non-erasable formats, making it difficult or sometimes impossible to locate and remove specific data. However, we will promptly update, correct, change, or delete information stored in active databases and other searchable media to the extent reasonably and technically possible.
If you are an end user in a workspace that you do not own and wish to update, delete, or receive any information about you, please contact the organization that owns your workspace.
How will I know if there are any changes to this Privacy Policy?
This Privacy Policy may be revised periodically. If we make changes that would result in significant additional uses or disclosures of your personally identifiable information, we will notify you of these changes by email. Minor updates that do not substantially affect how we use your information may also be made without an email notification.
Privacy Policy regularly for updates.
If you disagree with any minor changes to this Privacy Policy, please contact us immediately and discontinue using our services until the issue is resolved. Continuing to use our services following the posting of minor updates constitutes your acceptance of those changes.
Contacting Us About Privacy Concerns
If you have questions or concerns about this Privacy Policy, or if you believe we are not adhering to its terms, please contact our Privacy Agent by any of the following methods:
- Email: [email protected]
- Mail: Bucureşti Sectorul 1, Calea GRIVIŢEI, Nr. 188, Bl. M, Scara A, Etaj 2, Ap. 9
Sensitive Data Notice
Please avoid sending sensitive personal data (e.g., social security numbers, information about racial or ethnic origin, political opinions, religious beliefs, health, biometric or genetic information, criminal background, or trade union membership) through our platform or in other communications. If you choose to submit any user-generated content that includes sensitive data, you consent to its processing and use according to this Privacy Policy. If you do not consent, please refrain from including such information in your submissions.
By using the O'Technology Service, you acknowledge your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please discontinue use of the O'Technology Service. Your continued use of the O'Technology Service after we post updates to this Privacy Policy (which do not significantly alter the use or disclosure of your personal information) indicates your acceptance of those changes.
